7 Days Hotel | Unchanging Dedication of 7 Days People, Interpreting Professionalism with Devotion

Posted on December 27, 2023, at 13:53. In the hustle and bustle of urban life, hotel managers are es[...]

Posted on December 27, 2023, at 13:53.

In the hustle and bustle of urban life, hotel managers are essential guides for people on their journeys. Shi Longtao is one of these hotel managers.

I am Shi Longtao, 36 years old, originally from Weihai, Shandong, currently living in Shanghai, and currently serving as the General Manager of the 7 Days Hotel · Shanghai Lujiazui Shimao Binjiang Garden Store [New 7 Days]. I joined 7 Days Hotel in 2014, and this year marks my ninth year with the company. The first store where I worked was the 7 Days Hotel · Weihai Zhangcun Business Center Store.

Not satisfied with the status quo and willing to take on challenges, I made a journey from an engineering position to a management position. After joining 7 Days, my first position was in engineering. In February 2017, I obtained the store manager qualification certificate. The first store I managed was the 7 Days Hotel · Weihai Darunfa Store.

From engineering position – room manager – front desk manager, to store general manager, the management ideas and knowledge experience learned during this period have become an important asset in my life.

In these nine years at 7 Days, I have gained a lot of warmth. The most memorable thing for me was during the Shanghai epidemic in 2022. The employees took on the responsibility of the store, and I also remotely guided from the makeshift hospital.

Among the many staff members, the one who left a deep impression on me is my current front desk manager, Guo Jun. As a general manager, I often need to fill in various roles.

In my daily work, I always insist on actively communicating and interacting with guests and staff. The service industry inevitably encounters minor frictions and disturbances daily, and good communication with guests is crucial.

Being ranked first among stores in the same business circle is inseparable from the concerted efforts of the team. Looking back, one of the more satisfactory achievements is that after the opening of the 7 Days Inn · Shanghai Lujiazui Shimao Riverside Garden Store [New 7 Days], the highest daily room rate reached 749 yuan, and the highest daily RevPAR reached 468 yuan.

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**Teamwork and Balance: My Journey with 7Days Inn**

I believe that such achievements are inseparable from the joint efforts of the team. To replicate such achievements, only with team members having a unified goal and working together with one heart and one mind can we strive to achieve this goal. Balancing work and family is not an easy task, which is also the direction I have been working and learning towards.

**Team-Building and Cohesion**

At work, I arrange a team-building activity every week where everyone gets together for a meal and chats. I think this not only deepens our relationships but also enhances team cohesion.

**Personal Interests and Health**

Outside of work, I enjoy traveling, but now that I have a waist injury and cannot overexert myself, I have learned to rest at the right time to achieve a better balance of work and rest.

**Family Time and Work Commitment**

In terms of family, due to my busy work schedule, I don’t get to spend much time with my family, and I haven’t even been home this year.

**Reflections on My Career at 7Days Inn**

Looking back at 2014 when I just joined the company, it was just the stage of store preparation and opening up. It was a time when manpower was needed. During my tenure at 7Days Inn Shanghai Lujiazui Shimao Riviera Garden Store, it coincided with the store upgrade. Then the epidemic broke out. In order to ensure the daily operation of the store, we need to be on standby 24 hours and stick to the front-line positions. All these have made my time with family very little. Coupled with the fact that the workplace is relatively far from home, it is difficult to balance work and family. I can only try my best to do every thing in work and family well.

**7Days Inn: A Brand with Charm**

Moving forward hand in hand with 7Days Inn and looking forward to more breakthroughs and challenges. In my opinion, 7Days Inn is a brand with unique charm. It has its own characteristics and can stand out among many hotels. I believe this also benefits from its free culture. As a member of 7Days Inn, I firmly believe that 7Days people should be full of vitality and vigor and be positive. Just like my current state of mind.

**Current Responsibilities and Aspirations**

At present, my working hours are relatively fixed. I am mainly responsible for sales and the expansion of peripheral relationships as well as the maintenance of existing customers. On this basis, I think I still have a lot of room for improvement. For me now, the top priority is to focus on managing the store I am currently responsible for and at the same time be fully prepared to meet more breakthroughs and challenges. I will continue to improve myself and move forward hand in hand with 7Days Inn.

**Looking Forward to the Future**

Finally, I sincerely hope that the 7Days Inn brand can continue to grow and go further. I am proud of it. Time flies. 7Days Inn has gone through 18 glorious years. In this period of time, 7Days people have been fully engaged and jointly faced countless challenges. Behind this, every 7Days person’s wholehearted cultivation is indispensable. They practice the slogan ‘Free 7Days, Good Sleep Every Day’ with practical actions and bring wonderful stay experiences to every guest through excellent service. Every 7Days person has their own unique story. We look forward to hearing more people’s voices. I believe there is always a story that can touch your heart!

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